Health - Because Health Has No Borders
World-Class Health Management Solutions for your US and International Groups
Whether for an expatriate, business travel, vacation, student or other group, Europ Assistance supports domestic and international Client needs in any part of the healthcare continuum -in virtually any location.
Our US and International Health Management Solutions are constantly evolving to ensure our clients have a complete set of leading solutions to manage the three universal fundamentals of healthcare: Access, Quality and Cost. Backed by strong systems and processes, highly experienced management and skilled staff, our Health services deliver important value on a daily basis in the following areas:
US and International Case Management Services
Via a long-standing partnership with George Washington University, all cases referred to us benefit from a care management review based on leading US care practices. Our Case Management staff stays in close touch with our clients to align our input according to client programs and protocols.
US and International Provider Network and Access Services
Our 24 hour staff directs patients to care in practically any part of the world. Over 400,000 providers are available in the USA, and another 400,000 providers are linked into the Group's Global Supplier Database (GSD). Web based access solutions are also available.
Onsite Medical Solutions
Europ Assistance offers a full range of soutions for your company to help manage the healthcare of traveling and expatirate employees. View our program brochure.
US and International Cost Containment
Our extensive US-wide PPO network in combination with large volumes of claims ensures that our client base receives deep discounts at competitive rates to help its bottom line. Foreign payers and US regional payers alike enjoy excellent savings results with high process efficiencies and quality reporting. Frequent use of international providers gives Europ Assistance unique insights and relationships with international providers to obtain appropriate billing and mitigates fraud.
US and International Claims Management
Our experience in medical claims covers all facets of the process and is backed by a state-of-the-art Web based system which allows a very close and customized support of each client's specific process, often further detailed per client program. Detailed reporting and consultative analysis further enhance these partnerships.
US and International Group Health and Customer Service
Our combination of a sophisticated phone system and a proprietary case management application allows our multi-lingual customer service staff to handle all aspects of inquiries from US and International health plans and their members. Leading customer service training and closely managed protocols help us enhance our clients' service to members 24 hour a day, whether they are inside or outside the USA.
Consultative and Strategic Partnering
At Europ Assistance, we pride ourselves on our abilities to listen in order to deliver leading solutions with very competitive value-added. Whether directly by us or in conjunction with our strategic partners, several selective service additions are available to help clients reach their objectives to extend more and more sophisticated benefits as part of caring for their groups.
Contact us today to discover how Europ Assistance Services can make a difference for your programs!
